| Category | Skilled Work (Perm) |
| Created | |
| Owner | Marianne Tucker |
| Work Required | Looking for Administrative / Receptionist / Customer Service work in Tenerife |
| Name | Marianne Tucker |
| <a href='mailto:mar_tucker@hotmail.com'>mar_tucker@hotmail.com</a> | |
| Resume | MARIANNE TUCKER TEL: Home: 922701027 Mobile:680771416 Email: mar_tucker@hotmail.com KEY SKILLS Successfully managing a team and a variety of tasks and projects using excellent organisation and administrative skills. Providing a professional level of computer working using a variety of software. A strong team player, needing minimal supervision in all areas of work. Confident, helpful and polite when communicating with candidates and colleagues. Working on own initiative and managing own daily work load. CAREER HISTORY FEB 2005 - 365SUN TENERIFE PROPERT MANAGEMENT JUN 2008 - OFFICE MANAGER This client facing required someone who could deal with all levels of Customer Service, a strong all-rounder and excellent communicator. Working within a team of 4, we were key holders for over 60 properties, dealing with all aspects from complete management of the properties to holiday rentals. Liaising with plumbers, electricians and other workmen to attend problems that arose in the accommodation. Handling all bookings, enquiries and queries with regards to the properties and liaising with the owners. Job Description: Managing a small team. Responsible for all aspects of accounting, including wages using Microsoft Excel. Answering the telephone and e-mail enquires, to maximise on each enquiry to ensure the guest has been given the opportunity to benefit from our full list of services which included accommodation, flights, car hire, equipment hire, welcome Packs, airport transfers, excursions and golf tee times Ensure all documentation is completed for the booking; including updating the diary entering the date & time of arrival and departure, flights details and all the requirements of the guest. General administration. APR 2000 - CAM SYSTEMS LTD JUL 2004 - I.T SUPPORT TECHNICIAN/TEAM LEADER As primary customer interface for the company the role required a professional approach at all times and was fundamental to the success and smooth operation of support as a team. Job Description: Provide 1st level support. Ensure relevant queries are escalated in line with company procedures and to the appropriate personnel. Treat all calls on their individual merits and attempt to resolve problems not |
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